Support & Assistance
We're here to help you pull harder.
Have questions about your Concept2 Logbook connection, PM5 workout export, or subscription? Reach out directly to our team.
Technical Support
Assistance with Concept2 OAuth login, ErgData workout links, or workout generation issues.
Response Expectations
Our support desk is monitored Monday through Friday. We typically respond to all athlete inquiries within 24 to 48 business hours.
Normal operating status
Clubs & Teams
Looking to equip your rowing club, collegiate boathouse, or CrossFit box with prescriptive workout planning?
Looking for immediate answers?
Check our Frequently Asked Questions or explore our library of rowing technique, damper settings, and interval training guides.
Send Us a Note
Clicking send will prepare an email directly to our support desk with your chosen subject.